 |
||
 |
Current Issue | Past Issues | Contact Us | Advertising | www.pei.org | |
 |
|
|
Web Site Benefits • Management MeetingsQWhat is the biggest benefit your company derives from its Web site?
ADennis Rethmeier: Our Web site is continuously updated and is a true picture of what the company is. Customers, vendors and potential clients can download our statement of qualifications, fill out a credit application, apply for a job, view pictures of our work, etc. Customers and potential clients are able to know a great deal about us, and, by visiting our Web site, know that we are a professional, well-established and reliable company to do business with.
Mark Babcock: We are in the process of revising our Web site to accommodate e-commerce. We are planning on offering two different entry points, one for retail customers who will be able to purchase from us with a credit card, the other for existing customers who will be able to place orders on account. We plan to offer upwards of 5,000 different items for sale on the Web site. I feel that the biggest obstacle to a succesful Web site is the amount of time available to update it and make sure that current information is available.
Joey Cheek: The primary benefit we derive from our Web site is the dissemination of information to our customers and employees.
Ian Burton: Most of our leads come from our Web site. It's used as a tool to give more information to our customers, prospects and distributors. We updated our Web site last year in order to send literature, tech manuals and movies of our car washes to those people. I think it will be the biggest form of information in the future.
John Millet: For our prefabricated buildings and shelters, we have created an online system that allows the architect/engineer to custom write job-specific CSI quality specifications and, with the quick click of a computer key, to download the related drawings in six to seven design systems that cover 97 percent of all CAD operators. This is a great new tool that users really like and bookmark for use again and again.
Kevin McKinney: We don't get much benefit from our Web site. The only benefit is that it provides a company presence on the Internet. So in a way, it is another form of advertising.
QHow often, when and how does your management team get together? Regular meetings or seat-of-the-pants? AJoey Cheek: JMP Solutions' officers meet a minimum of once a month, generally around the tenth. Meeting locations are rotated between our Tampa and Ft. Myers offices. Meetings with other management and supervisors are less structured. When a need arises, meetings are called and involve only those with responsibilities pertinent to the called meeting. General meetings involving all departments are held semi-annually.
Kevin McKinney: Our management team meets weekly for 30 minutes with a set agenda. We look at sales and profit information, new COD customers, information we've received from our manufacturers and upcoming vacations. Everything is brought up.
Dennis Rethmeier: Our management team meets once a week, every week, at a scheduled time.
Mark Babcock: The management team gets together, on average, once per month for a full meeting. Weekly debriefings of the managers occur on a one-on-one basis. We feel that we are able to get more specific information this way, which helps form company outlooks.
Ian Burton: The car wash business is real aggressive right now, and we are working on exposure and sales rather than having meetings. That being said, the influx of new communication technology helps us stay in touch with each other more often, rather than having meetings. John Millet: Management meets every Monday at noon for about one to one-and-a-half hours. We have a set agenda for most of the meeting. Toward the end of the meeting, there's an opportunity for everyone present to bring to the table either things they wish to discuss or follow-up requests from previous meetings.
|
|||||||||||||||||||
 |
|||||||||||||||||||
