S & W Makes POS Installation Nice N Easy

The Wayne Nucleus system, here at the Nice N Easy store in Cicero, New York, displays store promotions and discounts as customers are fueling their vehicles.

When Nice N Easy convenience stores decided to upgrade their point of sale systems, the ultimate goal was to achieve a customer-friendly solution that stayed true to the New York State chain's name. “Nice N Easy wanted the convenience of touch-screen technology, and they needed to update their systems to be PCI compliant,” says Phil Randall, sales manager at S & W Services. Headquartered in East Syracuse, New York, S & W beat out four other companies to win the installation project at 35 Nice N Easy corporate locations throughout Central New York.

S & W previously had done installation work for the c-store chain. In the summer of 2007, the company installed the Wayne Nucleus Point of Sale system by Dresser Wayne at one Nice N Easy store nearby. After station employees and customers expressed their satisfaction with the product, Nice N Easy opted to employ the same Point of Sale system in 35 other area locations, once again choosing S & W to perform the installations.

Randall notes that S & W's location allowed the company to offer Nice N Easy a significantly lower overhead cost for the extensive installation. “Most Nice N Easy stores are in the Central New York area, and we were the local guys,” says Randall.

The Nucleus terminal behind the sales counter at Nice N Easy.

A concern for many station owners, upgrading to comply with new PCI regulations was a priority for Nice N Easy. The Wayne Nucleus ensures compliant credit card transactions and allows for integrated advertising between the dispenser and the POS on its large touch-screen interface. The technology appealed to Nice N Easy, a chain known for its advanced equipment and cutting-edge philosophy. “There are a number of features that can be added, and Nice N Easy appreciated that flexibility,” says Randall.

Although Randall admits there was a “learning curve” when it came to system installation, most stations were able to start operating the Nucleus with very little downtime. S & W allowed each location to run on its existing POS system until the Nucleus was fully functional on both the front register and the forecourt terminals. “The lack of downtime was very important to the station owners,” says Randall.

S & W began installing the systems in May and Randall expects the company will complete the projects at all 35 locations by January 2009.

   Current Issue   |   Past Issues   |   Contact Us   |   Send Files    |   Advertising   |   www.pei.org

The PEI Journal • Fourth Quarter 2008 • Volume 2, No. 4 • Contents are Copyright © Data Key Communications, Inc.
All rights reserved. • Nothing may be reproduced in whole or part without written permission of the publisher.